
In a significant move to strengthen the security of the digital payment ecosystem, RBI's new rule is set to upgrade all digital payments with two factor authentication. This regulation is to be implemented from 1 April 2026.
1. Digital transaction to require two factor authentication (2FA).
2. Cross-border transaction to become safer.
Earlier, all digital payments required OTP for verification. This single verification approach made users vulnerable to phishing and SIM swaps. To safeguard the country’s payment ecosystem the RBI has rolled out stricter authentication norms.
From April 1, for all transactions OTP will not be enough. There has to be one dynamic element. On every payment there will be a second verification via PIN, password, biometric, tokens, or device based authentication. This will reduce the chances of unauthorized access thereby making online payments more safer for users.
Vaibhav Kulshrestha, Managing Director at My Mudra, a leading fintech company in India, has welcomed this move and called it the most awaited. He noted that this layered authentication will play a crucial role in mitigating fraud risk, especially amid rising transaction volumes and increasingly sophisticated cyber frauds.
1. In case of digital payment fraud you will be entitled to compensation as per RBI’s liability framework.
2. If you are a borrower and there is a case of authentication failure leading to fraud then the liability falls on the lender and you would be entitled to full compensation.
3. Cross - border transactions become safer with this extra security thus making online international payments safer. Full implementation is expected by October 2026.
4. Financial institutions may include risk based authentication for high value or unusual transactions.
Banks and payment providers will now be held accountable in case of non-compliance as this new rule increases issuer liability thus making strong authentication mandatory rather than optional.
With digital payment becoming an integral part of people’s everyday life, the RBI’s new rules aim to strike a balance between convenience and security. This move highlights the RBI’s commitment to building a safer and more resilient financial ecosystem.
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